DESIGN TRAIN - SERVICE DESIGN
This comprehensive introduction to the value of designing services identifies why services need to be designed and how you can potentially develop, and credibly offer, service design as part of your portfolio.
This interactive workshop includes an introduction to Service Design Tools including blueprinting, customer experience mapping, prototyping and character profiling.
You will learn the value of creating excellence in services and how designers design services using case studies. This is a unique opportunity, not only to grow your understanding of Service Design
About the Trainer – John Boult John is a founding director of Product First and also an Associate Professor of Design Strategy at Brunel University, where he lectures on the Masters programme. He is a popular speaker and writer on design management and strategy, and his series of interviews for new design magazine with, amongst others, Alessi, Philips and Brother provides a fascinating insight to how design is managed and integrated into corporate strategic thinking and innovation.
Course dates to be confirmed
Course fees are:
£169
If you are interested in attending this course please
Call 01752 346530
Email: info@swdf.co.uk ..
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